Last updated: January 2026
Purpose of This Application
This application is used to send WhatsApp messages to customers for maintenance visit confirmation and related service notifications.
Data We Collect
We collect customer phone numbers, names, and maintenance schedule information provided by our internal service management system.
Purpose of Data Usage
The collected data is used solely to send maintenance visit confirmations, reminders, and essential service-related notifications.
Data Storage and Security
Customer data is stored securely and retained only for operational purposes related to maintenance services, in accordance with applicable data protection standards.
Data Sharing
We do not share customer data with third parties, except through the Meta WhatsApp Business Platform for the purpose of message delivery.
User Rights
Customers have the right to request access to or deletion of their personal data by contacting us.
Contact Information
If you have any questions regarding this Privacy Policy or wish to request data removal, please contact us at:
Email: notofication@watercare.co.id